Latest News on Multi-Factor Authentication (MFA)

Multifactor authentication (MFA) is an additional security measure for your user account. In addition to your password, you will be asked to provide a second factor—usually a code or a confirmation via your smartphone.
Multifactor Authentication (MFA)

Central IT

The Central IT Department provides services to the entire university and operates the central IT infrastructure. Our central services include all IT services, partnerships, and offerings related to the procurement of hardware, software, and digital teaching and learning components.

Our Central IT Department

An Overview of Our IT Services

For an overview of all our IT services, please visit the corresponding intranet (login required):

Intranet for Students

Intranet for Employees

Student portal for admissions and academic administration.

Information and access to printing and plotter services on campus.

Overview and access to public computer labs and specialized computer rooms.

More information about the RZ account

RZ Account

Instructions

Short guides to help you with problems

Here are instructions on how to change your password

Reset Password

Here you'll find instructions for setting up Wi-Fi at THA

Wi-Fi

Here you'll find instructions for validating your Campus Card

Campus Card

Frequently Asked Questions

You can log in directly to the "eduroam" network using your data center login credentials. You can find the exact settings for your smartphone or laptop in our Wi-Fi guide.

To access the university's internal services from home, you'll need the VPN client. We explain how to download it and the exact steps for setting it up on our VPN page.

You must update your card every semester at the special validation machines on campus. You can find the exact locations and all other information directly on the Campus Card Augsburg (CCA) website.

You can easily add your mailbox to Outlook using your RZ login credentials. You can find the exact server settings and detailed instructions on our Webmail page.

IT Security

As part of its IT security efforts, the data center is constantly working to ensure the integrity, confidentiality, and availability of IT services and data.

Please review our usage guidelines.

You can find more information here.

Do you need help?

Our IT Service Desk is here to help with questions, problems, and service requests.
We're here for students and staff—in person, by phone, or by email.

Contact Us